Pharmacist Communication On-Demand 1 credit hour

The majority of conflict and difficult conversations in healthcare teams relate to communication, performance, power, and team dynamics. This course provides evidence-based tips, resources, and strategies to improve team communication and build respect. Enroll now to build a stronger, more unified pharmacy team!

Available in Subscription

This course is included in the following subscription:

Pharmacist CE Subscription

Pharmacist CE Subscription

Renewed Annually
$99.00 / year

Learning Objectives

Upon successful completion of this application-based CPE course, pharmacists should be able to:
1. Identify key areas of opportunity for conflict resolution in healthcare communication.
2. Describe common sources of performance-related conflicts in healthcare teams.
3. Recognize the influence of power dynamics and team-related factors on communication.
4. Discuss effective strategies for managing difficult conversations.
5. Apply communication and conflict resolution skills in case scenarios.

Faculty

Ashley Garling, PharmD

Disclosures:

Ashley Garling has no relevant financial relationships with ineligible companies to disclose.

Course Details