Technician Advanced Training Microcredentials | Supply Chain & Inventory Management On-Demand 3 credit hours PTCB Approved

Drug shortages, inventory challenges, and ongoing supply chain disruptions continue to impact pharmacy operations across all practice settings. This training prepares pharmacy technicians to support safe, efficient inventory management and medication handling processes within today’s evolving pharmacy environment. 

Designed as a microcredential program, this course awards a digital badge upon successful completion and focuses on practical operational skills that can be applied directly within pharmacy workflow. 

The program explores the technician’s role in inventory management, medication storage, documentation, purchasing support, and regulatory compliance while emphasizing patient safety and operational efficiency. 

Topics covered include:

  • Current trends impacting pharmaceutical supply chains 
  • Inventory management and purchasing considerations 
  • Medication storage, handling, and regulatory requirements 
  • Drug shortage management and workflow support strategies 
  • Documentation and inventory tracking processes 
  • Strategies to reduce waste and improve operational efficiency 
  • Communication and coordination across pharmacy teams and vendors 
  • Roles of pharmacy technicians in supporting inventory and supply chain operations 

Technicians will also develop practical skills in supporting inventory control processes, maintaining accurate documentation, identifying operational risks, and contributing to continuity of patient care during supply disruptions. 

This training is designed to help pharmacy technicians build specialized operational expertise, support advanced pharmacy workflow responsibilities, and prepare for professional growth opportunities within evolving pharmacy practice environments. 

Technicians who successfully complete the program will earn a digital badge recognizing their competency in supply chain and inventory management support services. 

Interested in pursuing the Adv-CPhT designation? CEimpact also offers a bundled version of this course that includes access to the PTCB certificate exam. Access it HERE.

Earn your microcredential and strengthen your expertise in pharmacy inventory and supply chain operations – enroll today.

*This course is approved as a prerequisite for pharmacy technicians sitting for PTCB’s Supply Chain and Inventory Management Assessment-based Certificate Exam.

Supply Chain & Inventory Management - Technician

Claim Your Badge

You will receive an email from Credly (our credential partner), after you complete the course, inviting you to claim your digital badge for Supply Chain & Inventory Management - Technician. This will allow you to easily share your achievement with colleagues, managers, and your professional network on LinkedIn and other platforms. When you receive the email, please click the button and create an account on Credly.com so that you can “accept” the badge.

Need help? Find a step-by-step tutorial video at this link.

Learning Objectives

Upon successful completion of this application-based CPE course, pharmacy technicians should be able to:
1. Recognize the regulatory agencies that register or license supply chain entities.
2. Identify specific regulations that apply to the sale and purchase of prescription products.
3. Describe the different types of suppliers, including limitations on their ability to obtain and/or sell products.
4. Authenticate suppliers as legitimate.
5. Identify risky situations that increase the chance of receiving counterfeit or illegitimate products.
6. Discuss health-system use of obtaining products outside of a wholesaler or manufacturer (white/brown bagging, etc.).
7. Demonstrate when obtaining products from another pharmacy is allowed.
8. Calculate days supply or turn rates of inventory.
9. Describe different types of inventory management strategies.
10. Explain the process to perform and document inventories of controlled substances.
11. Recognize suspicious signs that received product may be diverted or illegitimate.
12. Assess documentation including transaction data to determine product authenticity.
13. Demonstrate appropriate steps to take when a product is suspicious and may be illegitimate.

Faculty

Denise Frank, BPharm, RPh, FACA

Disclosures:

Denise Frank has no relevant financial relationships with ineligible companies to disclose.

Course Details