Pitch Perfect Precepting: Using Your Voice to Engage More Effectively

Pitch Perfect Precepting: Using Your Voice to Engage More Effectively

Everyone has a voice, but rarely do we pay attention to how it is perceived by those around us. As a result, we don’t know how to use our voice to develop relationships or precept and mentor others. In this session, you’ll learn your dominant voices and the dominant voices of those around you, laying the foundation to effectively engage and interact with your trainees and peers.

Upon successful completion of this application-based CPE course, pharmacy preceptors should be able to:
1. Differentiate between five different communication styles or 5 Voices©
2. Contrast feelings- and non-feelings-oriented voices to illustrate how to effectively interact with each
3. Discuss how hearing and valuing others’ voices creates a positive environment for engaging in feedback
4. Apply the 5 Voices© construct to preceptor/trainee case interactions

Brandon Jennings, PharmD, BCACP
Abilyn Consulting, LLC

Nicole Caffiero, PharmD, BCACP
Senior Guide
Abilyn Consulting, LLC

Dr. Jennings and Dr. Caffiero have no relevant financial relationships with ineligible companies to disclose. 

This program has been approved by the Minnesota Board of Pharmacy as education for Minnesota pharmacy preceptors.

This program has been reviewed by the Texas Consortium on Experiential Programs and has been approved as preceptor education and training for Texas preceptors. 

Course fee includes course, course materials, and CPE credit submission to CPE Monitor.
Course is non-refundable.
Release Date: October 1, 2023
Planned Expiration Date: October 1, 2026

Copyright 2023, CEimpact. All Rights Reserved. Any reproduction of this course without express permission is strictly forbidden.  

Universal Activity Number (UAN): 0107-0000-23-217-H99-P
Application-based CPE Activity

CEImpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Obtain CPE credit by completing the course, followed by the exam and evaluation (if applicable). Once successfully completed, your course will appear in your Completed Courses tab. Access your CPE statement of credit at www.MyCPEMonitor.net.

¹CEImpact provides you with two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.

Additional information


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99 Other





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