Defamation Dilemmas: Strategies to Avoid Tarnishing a Prescriber’s Reputation

Defamation Dilemmas: Strategies to Avoid Tarnishing a Prescriber’s Reputation

Pharmacies have been sued by prescribers for defamation based on perceived insults allegedly verbalized by pharmacy personnel when discussing prescription refusals with patients. This course examines a strategy and appropriate language to use when a patient requests justification for declining to fill a controlled substance prescription.

Upon successful completion of this knowledge-based CPE course, pharmacists should be able to:
1. Discuss the pharmacist’s responsibility to screen controlled substance prescriptions and the circumstances in which controlled substance prescriptions must be declined.
2. Identify safe language to use when explaining to a patient why a controlled substance prescription must be declined.
3. Describe a strategy for the avoidance of derogatory and potentially defamatory language about the prescriber of controlled substances.

David B. Brushwood, R.Ph, J.D.
Senior Lecturer, The University of Wyoming School of Pharmacy
Pharmacy Law Content Developer, CEimpact

David B. Brushwood has no relevant financial relationships with ineligible companies to disclose.

Course fee includes course, course materials, and CPE credit submission to CPE Monitor.
Initial Release Date: January 28, 2024
Planned Expiration Date: January 28, 2027

This course is provided for educational purposes. CEimpact is not a law firm and does not provide legal advice of any kind. For legal advice, please contact a licensed attorney.

Copyright 2024, CEimpact. All Rights Reserved. Any reproduction of this course without express permission is strictly forbidden.


Universal Activity Number (UAN): 0107-0000-24-007-H03-P
Application-based CPE Activity

CEImpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Obtain CPE credit by completing the course, followed by the exam and evaluation (if applicable). Once successfully completed, your course will appear in your Completed Courses tab. Access your CPE statement of credit at

¹CEImpact provides you with two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.

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1h 0m

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03 Law





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