Technician Advanced Training Technician Product Verification On-Demand 8 credit hours PTCB Approved

This bundled option provides a streamlined path for pharmacy technicians seeking both technician product verification training and the PTCB Technician Product Verification Certificate. 

This package includes:

  • CEimpact’s Technician Product Verification Training for Pharmacy Technicians 
  • Access to the PTCB Technician Product Verification Certificate Exam 

Technicians complete the CEimpact training program and then receive an access code to sit for the PTCB Certificate Exam at no additional cost. 

The training prepares technicians to support technician product verification (TPV) services through practical instruction in accuracy verification, workflow integration, patient safety, and regulatory considerations. A simulation-based verification assessment is included to help technicians apply learned concepts and demonstrate competency in identifying and preventing dispensing errors. 

Course content includes:

  • Fundamentals of technician product verification and regulatory considerations 
  • Roles and responsibilities within technician product verification workflows 
  • Medication safety principles and error prevention strategies 
  • Accuracy verification processes and quality assurance practices 
  • Documentation and compliance considerations 
  • Workflow integration and operational best practices 
  • Communication and collaboration within the pharmacy team 
  • Strategies for supporting efficient and safe prescription processing 

Technicians will also develop practical skills in identifying potential dispensing errors, supporting quality control processes, maintaining accurate documentation, and contributing to safe and efficient pharmacy operations. 

In many states and practice settings, technician product verification is permitted only when specific training, competency validation, certification, or employer-based program requirements are met. This course is designed to support technicians and employers in preparing for expanded verification responsibilities while maintaining alignment with applicable regulatory and workplace expectations. 

This training is designed to help pharmacy technicians build specialized operational expertise, support advanced pharmacy workflow models, and prepare for expanded responsibilities and professional growth opportunities within pharmacy practice. 

The combined approach with PTCB reduces administrative steps and helps technicians align training completion with national certificate requirements. 

Upon completion of the CEimpact training, technicians will also earn a digital badge recognizing their competency in technician product verification. 

Note: Active PTCB CPhT certification may be required to sit for the PTCB Technician Product Verification Certificate Exam. Please review current PTCB eligibility requirements prior to enrollment. 

Purchase the bundle to complete training and certification in one coordinated process.

Module 1: Introduction and Background

Upon successful completion of this course, learners should be able to:
1. Recognize the need for advanced pharmacy technician responsibilities to sustain the future of pharmacy practice.
2. Describe opportunities for technicians in the provision of pharmacy services, such as medication reconciliation, telepharmacy, vaccine administration, point-of-care testing, and product verification.
3. Discuss the importance of technician product verification (TPV) across various pharmacy practice settings.

Module 2: Foundational Concepts for Technicians

Upon successful completion of this course, learners should be able to:
4. Discuss common medication routes of administration and dosage forms, including benefits and drawbacks of each.
5. Describe properties of medications commonly used for managing the most common chronic diseases.
6. Recognize error-prone medication routes, dosage forms, and look-alike/sound-alike drugs.
7. Evaluate the appropriateness of drug delivery methods in patient case scenarios to minimize errors and optimize therapeutic outcomes.

Module 3: Medication Error Prevention

Upon successful completion of this course, learners should be able to:
8. Analyze case scenario(s) of medication error or near miss events to identify breakdowns in the system that have contributed to the error.
9. Recognize factors in your practice environment that can contribute to the occurrence of medication errors.
10. Apply knowledge of reported errors to select optimal best practice medication error prevention strategies.
11. Identify the prevalence and implications of look-alike medication packaging.
12. Summarize issues and challenges of how the use of color coding and the lack of color differentiation can lead to medication errors.

Module 4: Critical Thinking Skills

Upon successful completion of this course, learners should be able to:
13. Define critical thinking and its importance in the context of pharmacy TPV.
14. Demonstrate critical thinking skills in TPV-related scenarios.

Module 5: Calculations Review for Pharmacy Technicians

Upon successful completion of this course, learners should be able to:
15. Describe the steps to effectively approach pharmacy calculations.
16. Demonstrate how to convert between units of measurement commonly used in pharmacy practice.
17. Utilize ratios and proportions to solve dosage calculations.
18. Calculate the percent strength of compounded preparations to determine the correct concentration.
19. Perform formula adjustments by reducing and enlarging formulations while maintaining proper ingredient proportions.

Module 6: Workflow Analysis and Implementation

Upon successful completion of this course, learners should be able to:
20. Summarize methods to successfully implement a TPV process into a retail pharmacy workflow.
21. Identify strategies to overcome barriers to TPV implementation.
22. Describe technology and workflow systems that help facilitate successful TPV implementation.
23. Explain the processes involved in a hospital-based TPV program.
24. Describe components of TPV policies and procedures
25. Formulate a sample job description for a pharmacy technician engaged in a TPV program in a hospital-based setting.
26. Review technology used in various hospital-based TPV programs.
27. Discuss benefits and challenges to implementing TPV in a hospital-based setting.

Module 7: Ongoing Initiatives for Compliance and Quality Assurance

Upon successful completion of this course, learners should be able to:
28. Outline system-based tools for assessing, documenting, and analyzing medication errors.
29. Initiate a risk assessment process to identify medication safety improvements.
30. Explain the basic principles of Continuous Quality Improvement (CQI).
31. Describe Root Cause Analysis and its appropriate use.
32. Identify reporting pathways for medication errors and adverse drug events.

Product Verification Simulation Exam

In order to perform technician product verification, it is important to demonstrate proficiency in checking products for completeness and accuracy. This exam reviews the process for checking a prescription and walks through examples which prepare you for the simulation exam sections. The Product Verification Simulation Exam provides the opportunity to check written prescriptions, prescription labels, and dispensed medications for accuracy. This unique exam serves as a practice test to assist you in preparing for the PTCB verification exam.

Faculty

Rhonda Bilger, PharmD

Micaela Maeyart, PharmD, BCPS, BCGP

Heidi Eukel, PharmD

Jacqueline Hayes, CPhT-ADV, RPT

Amanda Leiman, CPhT

Matthew Williams, CPhT-Adv, CHW

Course Details