LGBTQ Cultural Competence: Improving Care to the LGBTQ Community [Technicians]

LGBTQ Cultural Competence: Improving Care to the LGBTQ Community [Technicians]

The course addresses the health disparities of LGBTQ individuals, based on the social determinants of health, including barriers to accessing care, lack of routine SOGI data collection, discrimination, and lack of provider knowledge about LGBTQ health. Concrete steps to improve the welcome to this population will be offered.

Upon successful completion of this knowledge-based course, pharmacy technicians should be able to:
1) Recognize the importance of identifying LGBTQ patients/clients
2) Identify benefits of valuing the diversity within the LGBTQ community
3) Explain the link between discrimination and health
4) Discuss specific health disparities within the LGBTQ community
5) Describe strategies to improve communication with LGBTQ patients/clients

Liz Margolies, LCSW
Executive Director
National LGBTQ Cancer Network

Liz Margolies reports no actual or potential conflicts of interest associated with this presentation.

Please note: This training contains potentially disturbing material, including occasional harsh language and graphic descriptions of both sexual abuse and consensual sexual activity. This is not intended to be shocking or offensive, but to offer a glimpse of the lived experience of many trans and gender non-conforming people.

Course fee includes course, course materials, and CPE credit submission to CPE Monitor.
Course is non-refundable.
Release Date: January 1, 2022
Expiration Date: January 1, 2025 

Universal Activity Number (UAN): 0107-0000-22-005-H04-T
Application-based CPE Activity

CEImpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Obtain CPE credit by completing the course, followed by the exam and evaluation (if applicable). Once successfully completed, your course will appear in your Completed Courses tab. Access your CPE statement of credit at

¹CEImpact provides you with two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.

Additional information


2h 0m

Topic Designator

Compliance & Regulatory



ACPE Topic

04 Pharmacy Administration





Release Date




ACPE Number


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