Pharmacist | Technician Compliance | Inclusivity Written 30m

The United States population demographics are rapidly changing. Due to these changes, pharmacists and pharmacy technicians need to develop cultural competency. Cultural competency plays an important role in improving overall patient outcomes. This course provides information on how to assess your cultural competence skill level as well discussing cross cultural communication tools and techniques for personal growth and development. 

Learning Objectives

Upon successful completion of this knowledge-based course, learners should be able to:
1. Define Cultural Competency and how it relates to pharmacy.
2. Assess your current cultural competency skills.
3. Describe the importance of cultural competency in pharmacy.
4. Identify possible barriers to cross cultural communication.
5. Evaluate communication tools to overcome barriers and improve cultural competency and patient care.

Faculty

Kelly Stegh, PharmD

Management Consultant
Next Step Consulting

Disclosures:

Kelly Stegh has no relevant financial relationships with ineligible companies to disclose.

Course Details