Pharmacy Technician Training Program

Upon successful completion of this course, pharmacy technicians should be able to:
1. Differentiate the roles and responsibilities of pharmacy technicians and pharmacists.
2. Summarize ethical considerations and professional standards in pharmacy practice.
3. Identify common prescription medications, including their therapeutic uses and classifications.
4. Distinguish between dosage forms, strengths, and routes of administration.
5. Outline the steps involved in processing and dispensing prescriptions.
6. Recognize proper labeling, storage, and prepackaging requirements for medications.
7. Summarize the role of third-party payors in pharmacy transactions.
8. Identify common insurance claim rejection codes and methods for resolution.
9. Identify the key components of effective pharmacy inventory management.
10. Recognize the importance of authenticating suppliers to ensure safe medication sourcing.
11. Describe proper storage, handling, documentation, and recordkeeping practices for pharmacy inventory.
12. Solve common dosage calculations used in pharmacy practice.
13. Convert between measurement units relevant to pharmaceutical preparations.
14. Describe effective communication techniques for interacting with patients and healthcare professionals.
15. Explain strategies for managing challenging patient interactions while maintaining professionalism.
16. Differentiate between sterile and non-sterile compounding procedures.
17. Identify the equipment and techniques required for pharmaceutical compounding.
18. Identify hazardous drugs and the risks associated with handling them.
19. Describe appropriate safety precautions and disposal methods for hazardous drugs.
20. Explain the key provisions of HIPAA and their impact on pharmacy practice.
21. Recognize proper procedures for handling protected health information (PHI).
22. Recognize common types of medication errors and contributing factors.
23. Implement strategies for preventing dispensing errors and enhancing patient safety.
24. Describe the purpose and process of adverse event reporting as part of patient safety initiatives.
25. Identify signs of drug diversion and strategies for prevention.
26. Explain DEA regulations related to controlled substances and recordkeeping.
27. Summarize key federal and state regulations governing pharmacy practice.
28. Explain the legal responsibilities of pharmacy technicians in medication handling.
29. Describe how pharmacy technicians contribute to the overall quality and safety of patient care.
30. Apply knowledge of pharmacy operations, compliance, and safety practices to perform pharmacy technician duties effectively.