Today’s pharmacy teams are asked to do more than ever—improve outcomes, close care gaps, increase patient loyalty, and prepare for value-based care—often without additional staffing or resources. That’s where an investment in Community Health Worker training can pay off.
Pharmacists and managers see a growing challenge play out every day: patients face barriers that have nothing to do with their prescriptions but everything to do with their health.
- Food insecurity
- Transportation challenges
- Housing instability
- Mental health concerns
These non-medical drivers of health directly impact medication adherence, chronic disease control, and patient trust. Yet most pharmacies lack the capacity to address them consistently.
What if your pharmacy could meet these needs—without hiring more staff?
The Missing Role in the Pharmacy Team
Community Health Worker (CHW) training by a pharmacy technician can fill this gap.
CEimpact’s Pharmacy-Based Community Health Worker (CHW) Certificate Program equips pharmacy technicians with practical, pharmacy-specific skills to identify and address patients’ non-medical drivers of health. The result is more complete, whole-person care all delivered within your existing team.
This isn’t abstract theory. It’s applied support that changes patient experiences and outcomes.
One CHW trained technician shared how, after completing the training, she was able to:
- Help a cancer patient explore funding options and meal delivery services
- Guide a prediabetic patient to local resources for accessing fresh fruits and vegetables
That kind of intervention strengthens adherence, improves outcomes, and builds lasting trust with patients.
[The next cohort of CEimpact’s Pharmacy-Based Community Health Worker Training begins January 27, 2026. Enroll your technician(s) now!]
What a CHW-Trained Technician Can Do for Your Pharmacy
1. Improve Patient Outcomes & Close Care Gaps
CHW-trained technicians are prepared to:
- Screen patients for unmet social needs such as food, transportation, housing, and mental health
- Connect patients with trusted local resources
- Reduce barriers that interfere with medication adherence and chronic disease management
By addressing these underlying challenges, your pharmacy supports better clinical results without overburdening pharmacists.
2. Expand Service Capacity—Without Hiring Additional Staff
A CHW-trained technician can support:
- Social needs screenings
- Care management and follow-up
- Immunization workflows
- Value-based care and health equity initiatives
This allows pharmacists to focus on higher-level clinical services while technicians extend the pharmacy’s reach into patient engagement and support.
3. Strengthen Patient Loyalty & Community Reputation
Patients want to feel seen, heard, and supported, not rushed through a transaction.
When pharmacies provide whole-person care that goes beyond the prescription, patients experience:
- Greater trust in the pharmacy team
- Stronger relationships and retention
- More positive patient experiences
As one CHW training participant noted:
“Always listen to your patients because sometimes they don’t ask for help.”
That mindset, when paired with structured training, becomes a sustainable care model.
4. Position Your Pharmacy for Growth
Pharmacies that address non-medical drivers of health are better positioned for:
- Value-based contracts
- Health equity initiatives
- Community partnerships
- New service opportunities aligned with payer and public health priorities
A CHW-trained technician helps future-proof your pharmacy by aligning care delivery with where healthcare is headed.
[The next cohort of CEimpact’s Pharmacy-Based Community Health Worker Training begins January 27, 2026. Enroll your technician(s) now!]
A Small Investment With a Big Team Impact
CEimpact’s Pharmacy-Based CHW Certificate Program is designed specifically for pharmacy technicians and built to fit real-world pharmacy schedules.
Program Overview
- 12-week training program
- 5 live Zoom sessions (Tuesdays, 6–8 PM CT)
- Flexible, on-demand modules
- 60 hours of experiential learning tailored to pharmacy practice
- Nationally recognized CHW certificate
What Your Pharmacy Gains
- Increased capacity to reduce barriers to patient care
- Workflow support for clinical and patient-engagement services
- Improved patient outcomes and community trust
- A more confident, empowered, and retention-ready team member
What Your Technician Gains
- Professional growth and expanded scope of practice
- Stronger listening, communication, and advocacy skills
- The ability to meaningfully impact their community
- A nationally recognized credential
As one CHW training participant summarized:
“My greatest learning from the CHW training is to be an advocate—listen to the needs of your community and do the best you can to help.”
Invest in One Technician. Strengthen Your Entire Pharmacy.
The most sustainable pharmacy growth strategies don’t start with more hiring—they start with investing in the team you already have.
The next cohort of CEimpact’s Pharmacy-Based Community Health Worker Training begins January 27, 2026.
Secure your technician’s spot today.
👉 Learn more & enroll
Questions?
Email chw@ceimpact.com—we’re happy to help you advance your pharmacy practice through CHW training.
