Pharmacy technicians have a responsibility to effectively communicate and represent the pharmacy in a professional manner to patients. This course will discuss how to reduce legal and regulatory exposure through appropriate and professional communication and actions by pharmacy technicians.

Upon successful completion of this knowledge-based CPE course, pharmacy technicians should be able to:
1. Identify the appropriate role of the pharmacy technician in personal dealings with pharmacy patients.
2. Recommend to fellow pharmacy technicians an appropriate strategy for managing patient interactions in a
manner that is sensitive to risk management concerns.
3. Implement a strategy for technician-patient relations that will enhance the pharmacy’s ability to meet patient needs without increasing exposure to regulatory violations.

David B. Brushwood, R.Ph, J.D.
Senior Lecturer, The University of Wyoming School of Pharmacy
Pharmacy Law Content Developer, CEimpact

David B. Brushwood does not report any actual or potential conflicts of interest in relation to this continuing pharmacy education course.

Course fee includes course, course materials, and CPE credit submission to CPE Monitor.
Initial Release Date: January 27, 2021
Planned Expiration Date: January 27, 2024

This course is provided for educational purposes. CEimpact is not a law firm and does not provide legal advice of any kind. For legal advice, please contact a licensed attorney. 

Copyright 2021, CEimpact. All Rights Reserved. Any reproduction of this course without express permission is strictly forbidden.