“Being a CHW, I have learned more about disparities. As a technician, we can see medication savings for them but we may be unable to take the extra step to identify alternative cost savings and resolve gaps in care (by referring for classes such as blood pressure or diabetes). As a technician/CHW, I can fill medications and also help impact patients’ health long term. I am not a CHW 1 day and a technician the next day, I am always a CHW/Tech. When I call a doctor’s office, saying “I am a CHW for this patient” they are able to understand and address the given need that may not directly involve medications.”

“As a CHW, I have learned to teach patients about high blood pressure. I learned how to take blood pressure and what the numbers mean. I have shown patients how to take their blood pressure, record it, and educate patients on the importance of taking their medications. Additionally, I have received training to teach a class, “Walk with Ease”. This class is designed for patients with pain or arthritis to help cope with their pain by walking. It provides you with goals to aim for and teaches you how to exercise and stretch properly, along with the dos and don’ts of exercising. I am preparing for my first class. I am excited and ready to get started!”

“I would recommend the Certificate Training Course because there is a lot of material that is covered as far as recognizing what your scope is. There is a lot of helpful information with subjects that may come up that are touchy, that as a technician you may not hear about much or know how to address. I enjoy knowing that customers are aware that you try to do everything you can instead of just doing what is required and sending them on their way. I appreciate the many “thank yous” we get from our customers.”